How many companies are there where the employees don’t consider themselves as simply “employees,” but view their role as “Teammate?” Sound funny? Recently, I sent out a company wide query to determine what “SuperTeam” means.…
The Setpoint Superteam
A Day in Purchasing
From getting quotes to the actual order process there are many steps involved but seem to all be equally important. When these crucial steps are overlooked I always regret it later because I can’t retrace…
Gratitude: the State of Being Grateful, Having Appreciation and Thankfulness
While “here” is not perfect, we have opportunities to solve problems, and to come out better in the end. We have talented people working on problems, but more importantly finding solutions and providing breakthroughs to…
What Does the Customer Really Want?
Focus on understanding completely every aspect of the customer’s needs before trying to pitch a solution that may not be even close to what is needed. Setpoint follows this culture of selling.
Project Management: The Balance of Time and Money
One of the main tasks of the project manager is to track the overall progress and profitability of the project by the total hours and cost of goods charged to the project compared to what…